Hotel Food & Beverage Operations Manager
Tamworth, UK
Job Description
Posted Tuesday 28 April 2026 at 00:00
Full-Time (40 Hours)
Are you a high-energy hospitality leader ready to take on a fast-paced environment? Do you thrive on delivering unforgettable guest experiences while leading from the front?
AtDrayton Manor Resort, home to a popular theme park, zoo, and hotel, we’re looking for an exceptional F&B Operations Manager to oversee our front-of-house food & beverage operations — including our restaurant and conferences & banqueting. This is a unique opportunity to lead in one of the UK’s most exciting and dynamic leisure destinations.
Why is this role different?
This isn’t your typical F&B role. You’ll be at the heart of a resort that welcomes thousands of guests, from families enjoying the park to corporate events and large-scale functions. It’s fast, it’s varied, and it’s incredibly rewarding.
What You’ll Be Doing
Lead a High-Volume Operation
* Take full ownership of all FOH F&B operations across restaurant and events
* Ensure smooth, efficient service during peak trading and seasonal surges
* Act as the senior decision-maker during service
Be Visible. Be Hands-On. Lead from the Front.
* Maintain a strong presence on the floor
* Step into service to support your team when it matters most
* Set and uphold exceptional service standards
* Deliver seamless service across restaurant dining and large-scale events
* Ensure every guest, from families to corporate clients, receives a memorable experience
* Handle challenges quickly, professionally, and confidently
Lead & Develop Your Team
* Inspire, coach, and develop Assistant Managers and supervisors
* Build a motivated, engaged, and high-performing team culture
* Oversee rotas, labour control, and team development
Oversee Events & Banqueting
* Ensure flawless delivery of conferences, weddings, and events
* Support high-profile and large-capacity functions
* Work closely with sales and operational teams to ensure perfect execution
Drive Performance & Standards
* Monitor performance and continuously improve service delivery
* Support cost control, stock management, and operational efficiency
* Ensure full compliance with health & safety and licensing regulations
What We’re Looking For
* Proven experience in a senior F&B management role within ahigh-volume environment
* Strong background in both restaurant and events/banqueting operations
* A confident, hands-on leader who thrives under pressure
* Excellent organisational and team leadership skills
* A proactive problem-solver with a positive, can-do attitude
What You’ll Get
* The chance to work at awell-known UK resort destination
* A fast-paced, exciting environment where no two days are the same
* Opportunity to lead large teams and high-profile events
* Career progression within a growing hospitality and leisure business
* Free entry to the park, West Midland Safari Park and Waterworld for you and up to 4 Guest.
* Discounts across the Park and Hotel Stays
* Staff Events
* Free onsite car parking
* Subsidised Staff Canteen
If you’re ready to step into a role where energy, leadership, and guest experience are everything then this is your opportunity.
Apply today and be part of the experience at Drayton Manor Resort.
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