Thorpe Park Resort is seeking a full-time Contact Centre Feedback Advisor to manage guest feedback and provide exceptional customer service. This role is hybrid, requiring effective communication and a commitment to resolving guest issues empathetically.
The successful candidate should be well-organized, have experience with escalated complaints, and proficient in using Contact Centre software.
Benefits include 20 free Merlin Attraction tickets, staff discounts, and ongoing training opportunities. Salary is £12.80 per hour.
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