We are seeking an enthusiastic, reliable, highly motivated individual to the role of Phlebotomist. You will be joining a well-established team in a well-established practice. The ideal candidate will be an experienced Phlebotomist and ideally have worked in Primary Care before.
Main duties of the job
* Perform venepuncture safely and efficiently for adult and paediatric patients, demonstrating competence across all age groups
* Prepare patients for blood collection, ensuring comfort, dignity, and consent
* Correctly label, handle, and process specimens in line with practice and laboratory protocols
* Maintain accurate and timely patient records on the clinical system
* Monitor and restock clinical supplies, ensuring equipment is clean and fit for use
* Adhere to infection prevention and control procedures at all times
* Identify and respond appropriately to adverse reactions (e.g. fainting)
* Liaise with GPs, nurses, and administrative staff to ensure smooth clinic flow
* Support chronic disease monitoring programmes (e.g. diabetes, anticoagulation)
* Ensure compliance with health and safety policies, including sharps management
* Maintain patient confidentiality and data protection standards
* Provide a professional, courteous, and reassuring service to patients
* Participate in mandatory training and ongoing professional development
About us
We are a large forward-thinking practice with more than 17,000 patients, based in a purpose built building the centre of Chorley. We have regular practice meetings, with a structured meeting rota including whole staff meetings, clinical meetings, safeguarding meeting and protected time for training. We have a multidisciplinary, clinical team made up of 6 GP Partners, 5 Salaried GPs and 4 Advanced Nurse Practitioners, who are supported by a wider team of Paramedics, Pharmacists, First Contact Physios, a range of specialised Nurses and Health Care Assistants. We are a training practice and have a number of junior doctors working at site, including FY2s, ST2s and ST3s. The practice benefits from a well-structured management team which is led by a Practice Business Manager. We would be happy to support and encourage your professional development to add to our diverse and enthusiastic team.
Job responsibilities
Clinical
* Perform venepuncture safely and efficiently for adult and paediatric patients, demonstrating competence across all age groups
* Prepare patients for blood collection, ensuring comfort, dignity, and informed consent
* Collect, label, handle, and process blood specimens in line with practice and laboratory protocols
* Ensure correct and timely completion of clinical documentation on patient records
* Monitor patients during and after procedures and respond appropriately to adverse reactions such as fainting
* Support the smooth running of phlebotomy clinics and ensure efficient patient flow
* Maintain high standards of infection prevention and control at all times
* Support chronic disease monitoring programmes such as diabetes and anticoagulation where required
* Ensure safe handling, disposal, and management of sharps and clinical waste
* Maintain cleanliness, readiness, and stock levels of phlebotomy equipment and consumables
Professional
* Work within scope of practice and promote other concerns appropriately
* Deliver a professional, calm, and patient-centred service at all times
* Maintain up-to-date knowledge of phlebotomy procedures, infection control, and clinical best practice
* Participate in mandatory training and ongoing professional development
* Maintain accurate, timely, and legally compliant clinical records
* Work collaboratively as part of the wider multidisciplinary primary care team
* Demonstrate reliability, flexibility, and a proactive approach to workload management
* Uphold confidentiality, professional standards, and data protection requirements in line with NHS policies
* Promote equality, diversity, and inclusion in all interactions with patients and colleagues
* Act as a positive representative of the practice in all patient-facing activity
General
* Adhere to all practice policies, procedures, and protocols at all times
* Maintain strict confidentiality in line with GDPR and Information Governance requirements
* Comply with all health and safety regulations, including infection prevention and control procedures
* Ensure safe handling and disposal of clinical equipment, sharps, and waste
* Use clinical systems such as EMIS Web appropriately and securely
* Participate in practice meetings, training sessions, and mandatory updates
* Demonstrate a flexible and responsive approach to service needs and workload changes
* Maintain a professional, respectful, and patient-centred approach at all times
* Contribute to a positive team culture and effective communication across the practice
* Report incidents, near misses, and safeguarding concerns in line with practice procedures
* Uphold standards of professionalism, punctuality, and reliability expected within a primary care setting
Person Specification
Experience
* Previous experience as a Phlebotomist in a GP practice, hospital, or community setting
* Demonstrable competence in venepuncture for both adult and paediatric patients
* Relevant training/qualification in phlebotomy
* Good understanding of specimen collection, labelling, and handling procedures
* Knowledge of infection prevention and control and safe sharps management
* Experience using clinical IT systems and maintaining accurate patient records
* Excellent communication and interpersonal skills, with a calm and reassuring manner
* Ability to work independently, manage workload, and maintain clinic flow
* High level of accuracy and attention to detail
* Professional, reliable, and flexible approach to work
* Understanding of confidentiality, data protection, and safeguarding requirements
* Commitment to high standards of patient care and continuous professional development
* Experience working in a GP practice or primary care setting
* Experience using EMIS Web
* Experience supporting chronic disease monitoring (e.g. diabetes, anticoagulation)
* Competence in additional clinical skills (e.g. BP monitoring, ECGs, health checks)
* Experience working with diverse patient groups, including those with complex needs
* Knowledge of NHS systems, pathways, and quality frameworks
* Experience in stock control and clinical room management
* Basic life support (BLS) certification
* Experience contributing to service improvement or audit activities
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Depending on experienceAround £13 per hour
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