Information Technology Technical Support
R3vamp Southampton, England, United Kingdom
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Job Details
Position: IT Operations Engineer (Contract) – Southampton – £160–£180 per day (Inside IR35)
Type: Rolling Contract | On-site | Immediate Start
Role Overview
We’re seeking an experienced IT Support Engineer to join a leading company’s Southampton office. This role is ideal for an IT professional who enjoys hands-on work, troubleshooting, and maintaining smooth tech operations in a dynamic environment.
Responsibilities
* Provide daily IT support to office staff (desktops, laptops, mobile devices, Wi-Fi, printers, AV equipment)
* Set up and configure Windows and Mac devices
* Troubleshoot and maintain office networks and hardware
* Act as the first point of escalation for technical issues
* Support small tech projects and office fit-outs/upgrades
* Collaborate with wider technology teams across Europe
Qualifications
* 3+ years’ experience in a similar IT support / TechOps role
* Proficiency supporting Windows 10, Mac OS, and iOS devices
* Strong troubleshooting skills across hardware, software, networks, and AV setups
* Certifications such as Microsoft, Cisco, or equivalent (e.g., MCSA, CCNA) are a plus
* Basic networking knowledge (Wi-Fi, patch panels, cabling)
* Excellent communication skills — able to explain technical issues clearly
* Organized, proactive, and team-oriented
* Familiarity with project management principles and ITIL practices
* Experience with Agile methodologies and tools like Jira (bonus)
What We Offer
* On-site role in a central Southampton location
* Supportive and collaborative team environment
* Opportunities to participate in tech projects and upgrades
Additional Information
Seniority level: Associate
Employment type: Contract
Job function: Information Technology
Industries: Technology, Information and Media
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