Registered Branch Manager – Domiciliary Care
Location: Bishops Stortford
Salary: £45,000 per year + 10% performance-related bonus
Job Type: Full-time, Permanent
Job Overview
We are currently seeking an experienced Registered Branch Manager to lead a high-performing domiciliary care service in Bishops Stortford. This is an excellent opportunity for a confident and capable leader with a proven background in home care management. The successful candidate will oversee a busy care operation delivering 4,500+ care hours per week, managing a team of 230+ carers and approximately 20 office staff. The branch holds an Outstanding CQC rating and has ambitions to grow to 5,500–6,000 weekly care hours over the next 12 months.
Key Responsibilities
* Lead and manage the day-to-day operations of a large domiciliary care branch
* Maintain compliance with CQC regulations, ensuring high standards of care
* Drive business growth by increasing care hours and supporting strategic development
* Manage and develop a multidisciplinary team including care staff and coordinators
* Maintain excellent relationships with local authority commissioners and stakeholders
* Handle complex care packages, new referrals, and urgent placements
* Participate in an on-call rota for emergency and escalation support
Requirements
* Minimum 2 years’ experience as a Registered Manager in domiciliary care
* Proven experience managing large-scale services with 4,000+ weekly care hours
* Strong knowledge of compliance, safeguarding, and quality assurance
* Experience working with local authority contracts and tendered care packages
* Excellent leadership, communication, and team development skills
* NVQ Level 5 in Health & Social Care (or working towards)
Benefits
* £45,000 annual salary
* Quarterly bonus of up to 10% based on branch growth and compliance
* Full-time, permanent position with long-term career prospects
* Join a branch with an Outstanding CQC rating and established reputation
* Supportive senior leadership and structured onboarding
Schedule
* Monday to Friday, full-time
* Flexibility for emergency support outside normal hours as part of a shared rota
Work Location
* Office-based in Bishops Stortford
* Local travel may be required for audits, meetings, or home visits
We will also offer you:
* 25 Days Holiday
* Occupational Maternity Pay & Adoption Pay
* Occupational Paternity Pay*
* Death in Service Payment*
* Occupational Sick Pay
* subject to terms and conditions and qualifying period
If you would like to be considered for this exciting Registered Branch Manager opportunity or would like to request a full job description, please contact Robbie Peto direct on 0161 938 1181. Alternatively, please email rpeto@compassltd.co.uk .
Compass Associates Ltd is acting as a Recruitment Consultant for this permanent vacancy. Compass Associates offers a great incentive for recommendations – we offer £200 of John Lewis Vouchers for each successful candidate recommended by you.