We are working with a leading international law firm to hire a qualified Claims & Complaints Lawyer for a contract role based in London. In this position, you’ll support the management of claims and complaints, engage with regulatory bodies, and contribute to the firm’s wider contentious and risk-related matters.
The firm is looking for a lawyer with over 5 years’ PQE in civil or commercial litigation. Experience in professional negligence, solicitor claims, and professional indemnity insurance will be particularly valuable, and prior experience within a city or international law firm is desirable.
The responsibilities will include:
* Assisting with the management and reporting of claims
* Supporting investigations and liaising with external counsel where necessary
* Assisting with internal and regulatory investigations
* Ensuring compliance with SRA Standards and Regulations
* Supporting the resolution of disputes with external parties
* Maintaining complaint records
* Drafting responses to client complaints
* Managing insurance notifications and renewals
* Liaising with the Legal Ombudsman
This is a fantastic opportunity to work with a well-regarded legal risk team in a high-profile firm. Please get in touch to find out more.
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