Internal Telesales Desk Controller Location – Bilston Job type – Full time, Permanent We are a leading temporary works specialist and at the forefront of our industry for over 60 years, with a reputation built on engineering and service excellence. This enables us to deliver the right temporary works solution for our customers, whatever the scale or complexity of the project. Our customers include civil engineering and construction contractors, asset owners, and consulting engineering firms through to small builders. We are currently looking for an Internal Telesales Desk Controller at Bilston to support our growing Hire Desk Sales Team, this is a fantastic role which will allow the successful candidate to up skill and develop through the company, you will find more details below. Benefits A competitive basic salary Company bonus or commission scheme Great health and well-being packages A fantastic pension scheme Key Responsibilities Effectively communicate and build rapport with customers to improve performance and drive sales. Conduct outbound Telesales call to increase sales volumes. Promote and improve customer service by reducing Non Conformance Reports (NCRs). Monitor transport activities within the depot to ensure the most efficient and cost effective use. Comply with Health and Safety requirements and ensure compliance within the depot. What You Need GCSE level of education At least 12 months customer service and selling experience Attention to Detail Problem solving, Active listening IT literate If you are interested in this position please click apply.