We have a wonderful Band 3 opportunity to work as a part time (22.5 hours) Administrator in our Neurodiversity Service which sits within the Children, Family and All Age Services. This role will be working across the Autism Assessment Team and the ADHD team.
You will join a friendly and supportive service, who are passionate and forward thinking about neurodiversity. You will work as part of a welcoming administration team to support the effective operation of the CYP Neurodiversity Service. You will provide flexible support as needed across the service and will provide the required administrative support to ensure that clinical services are delivered efficiently, and children, young people and families receive a seamless and timely service.
This is an exciting opportunity to work for a Trust committed to workplace wellbeing and to making Berkshire Healthcare a great place to work for everyone. This is demonstrated in the latest National Staff Survey results where we achieved the highest engagement score (staff feedback on their motivation, advocacy and involvement at work) of all Community and Mental Health Trusts.
Work base: Erlegh House, University of Reading, Earley Gate (RG6 6BZ) – parking available on site.
Responsibilities
* Support the effective operation of the Neurodiversity Service, ensuring that administrative and data functions are delivered and run smoothly for the service.
* Act as a central point of contact for families and professionals, maintaining effective communication channels across the service, including procedures for answering telephones and taking messages and monitoring and responding to emails.
* Foster and maintain relationships with families and professionals.
* Assist the team in the development and maintenance of efficient and effective procedures.
* Arrange individual and multidisciplinary appointments for service users and the associated logging, confirmations and other necessary activities.
* Ensure efficient and accurate data is recorded on all electronic systems, in particular RiO electronic records, which conforms to necessary policies, processes and protocols.
* Format/type/send out confidential correspondence, reports and other documentation to a high standard within an agreed timescale using software packages.
* Provide general administrative support, including diary management of clinics.
* Support the activities and work of the Team Leads, Service Lead and Business Support Manager as and when required.
* Assist in the collection, processing and presentation of data as needed to support service leads and managers.
Required Skills
* Basic level of administration knowledge, preferably within a healthcare setting.
* Previous knowledge and experience of working in an office and/or customer care environment.
* Good/advanced IT skills and the ability to navigate around various systems and software packages (such as Outlook, databases, MS Office and the internet).
Benefits
* Flexible working options to support work‑life balance.
* 27 days’ annual leave rising with service + opportunity to buy and sell.
* Generous NHS pension scheme.
* Excellent learning and career development opportunities.
* ‘Cycle to Work’ and car leasing scheme including electric vehicles.
* Access to a range of wellbeing tools and services.
* Discounts at hundreds of popular retailers and restaurants.
* Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality.
* Generous maternity, paternity, adoption and special leave.
* Free parking across Trust sites.
Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated ‘outstanding’ by the CQC, we’re committed to providing the best possible care to people across Berkshire.
We’re committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed.
Note: If we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible.
This advert closes on Wednesday 22 Apr 2026
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