Job Description
Proclinical is seeking an HR Shared Service Specialist to support the efficient operation of a global HR Shared Services function. In this role, you will provide technical and functional support for HR inquiries, focusing on delivering high-quality services to internal customers. You will also contribute to global HR programs and process improvement initiatives.
Responsibilities:
Leave and Time Management:
* Administer and process employee leave requests in line with company policies and local regulations.
* Support managers and employees with queries related to leave entitlements, absence reporting, and timesheet submissions.
* Manage cases related to long-term leaves, ensuring proper documentation and coordination with stakeholders.
* Monitor compliance with leave and time reporting policies, escalating issues as needed.
HR Shared Services Support:
1. Act as the first point of contact for HR-related queries through established service channels (e.g., HR ticketing systems).
2. Maintain employee records and ensure data accuracy.
3. Provide payroll and benefits teams with accurate leave and time tracking data.
4. Collaborate with HR Business Partners and Centers of Excellence to deliver seamless HR services.
5. Support HR processes such as onboarding, offboarding, employee d...