Join Our Team as a contact Centre Advisor! Are you passionate about providing top-notch customer service? Do you thrive in a fast-paced environment where every day brings new challenges? If so, we have an exciting opportunity for you! Our client is looking for dedicated Customer Service Advisor to join their team temporarily and deliver exceptional support to customers. Position: Contact Centre Advisor Contract Type: Temporary ongoing Working Pattern: Full Time Location: Working from Home What You'll Do: Provide first-rate service through inbound calls from customers regarding their accounts. Assist customers via Digital Mail Service and Web Chat. Update systems while handling sensitive customer data. Guide customers to the right resources and escalate inquiries as needed. Resolve customer queries at the first point of contact, utilising your excellent communication skills.What We're Looking For: Strong telephony skills and contact centre experience. Confident IT skills, particularly with MS Office packages. Candidates must pass a DBS check and provide proof of Right to Work in the UK.Why Join Us? Remote Working: Enjoy the flexibility of working from home while making a difference. Supportive Environment: Join a team that values your contributions and fosters your professional growth. Comprehensive Training: Receive training on various software packages to equip you for success. Career Development: Gain valu...