The Body Shop is a pioneering cruelty-free beauty brand that has been empowering people and enriching our planet for over 40 years. We are committed to generating positive economic, social, and environmental impact and are looking for a dedicated team member to support our store management team in driving sales and profit.
Your role in a nutshell: To deliver exceptional customer service on the shop floor, demonstrating and upholding the company's values and vision while adhering to company procedures and policies.
More About The Role: As a Consultant, you will offer expert advice to customers, providing an inspirational insight into The Body Shop products and philosophy. You will learn about our products, their origins, and proactively engage with customers to find products that suit their preferences and lifestyle.
What We Look For: We are looking for someone with strong interpersonal skills, ability to communicate and listen effectively, a genuine passion for beauty and the retail industry, and open availability for evening, weekend, and holiday shifts.
* Strong interpersonal skills to build rapport with customers - customer service experience is ideal
* Ability to communicate and listen effectively
* A genuine passion for beauty and the retail industry
* Open availability for evening, weekend, and holiday shifts
Talent Drivers: Collaborative Skills, Personal Conduct, Commerciality, Purpose
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