As an Employee Relations (ER) Manager, you will be responsible for overseeing the organisation's approach to employee relations by fostering a positive, fair, and productive work environment. You will provide expert guidance on complex ER issues, drive consistent HR policies and procedures, and act as a trusted advisor to managers and employees on all matters relating to workplace conduct, conflict resolution, and compliance with employment laws.
Key Responsibilities
1. Act as the primary point of contact for all employee relations matters, including grievances, disciplinary actions, performance issues, and workplace conflict.
2. Advise managers and leaders on employee relations best practices, ensuring consistency and compliance with internal policies and employment law.
3. Lead investigations into complex ER cases, ensuring timely, thorough, and legally compliant resolution.
4. Maintain up-to-date knowledge of employment legislation and case law; update internal policies and processes as needed.
5. Design and deliver training on ER topics including performance management, absence management, and conflict resolution.
6. Monitor and analyse ER trends and metrics; provide reports and insights to senior leadership to inform strategic HR decisions.
7. Support organisational change initiatives (e.g., restructures, TUPE, redundancies) ensuring proper consultation and legal compliance.
8. Collaborate with Legal, Compliance, and other HR functions to mitigate risks and maintain a positive workplace culture.
Key Requirements
Essential:
9. Proven experience (5+ years) in employee relations or a generalist HR role with significant ER exposure.
10. Strong knowledge of employment law and HR best practices.
11. Demonstrated experience handling complex investigations, grievances, and disciplinary procedures.
12. Excellent interpersonal, influencing, and conflict-resolution skills.
13. High degree of emotional intelligence and professional judgement.
14. Strong written and verbal communication skills.
15. Ability to work independently and handle sensitive situations with confidentiality.
Desirable:
16. CIPD Level 5 or above (or equivalent qualification).
17. Experience in unionised environments.
18. Previous work in fast-paced sectors (e.g., retail, manufacturing, healthcare, tech).
19. Familiarity with HRIS tools and case management systems
Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training.