We have a new role for a Principal Data Centre Engineer to join our Core Infrastructure Support (CIS) team within Network Operations. The team is responsible for providing 3rd Line support for the platforms within our control, focusing on Cisco, Fortinet, and F5 technologies. We are looking for candidates with experience in at least two of these core technologies.
You will be responsible for supporting Core Data Centre technologies (Routing, Switching, Firewall, and Load Balancing) that provide critical business services. Working as part of a high-profile team, you will deliver expert-level support and innovative solutions.
The role combines BAU operational support with ensuring new projects and services meet high standards, working closely with project teams to fulfill operational acceptance criteria.
You will seek opportunities to Simplify, Standardise, and Consolidate to improve in-life support efficiencies.
As a senior team member, you will also provide technical and task leadership for junior members of the CIS Data Centre team.
Who we are
Virgin Media O2 is the UK’s fastest broadband network, the nation’s best-loved mobile brand, and one of the UK’s biggest companies. We have diverse, high-performing teams filled with talent, offering the UK more choice and better value through our customer-centric values and ambitions.
We are committed to being accessible, inclusive, and equitable for all. Virgin Media O2 is an equal opportunities employer, working to remove bias and barriers, supporting you to be your authentic self throughout your application journey.
The must-haves
* Extensive experience supporting Data Centre network infrastructure, including Cisco (Nexus, ASR, ASA, Firepower, ISR, Catalyst), F5 (LTM, GTM, AFM, AWM), and Fortinet.
* Operating, configuring, and troubleshooting NXOS, IOS XE/XR, F5 TMOS, FortiOS.
* Strong understanding of protocols such as BGP, ISIS, VRF, OTV, STP, IPSec, PKI, VDC, VPC, VRRP, HSRP.
* Knowledge of management protocols and secure implementation of SSH, AAA (TACACS+), Syslog, SNMP, NTP.
* Deep understanding of network fundamentals, including TCP/IP, Routing, L2/L3 Switching, and the OSI model.
* Certifications or relevant experience in one or more of the following: Cisco CCNP Data Centre, Cisco CCNP Security, F5 Technical Certified Specialist (LTM, DNS, ASM, APM), Fortinet NSE Certifications.
The other qualities we seek
* Experience in support roles within Tier 1 Internet or Telco Service Providers.
* Strong troubleshooting, problem-solving, and logical thinking skills.
* Excellent communication skills, adaptable to technical and non-technical audiences, up to HoD/Director level.
* A degree in a related field.
What’s in it for you
We aim to celebrate our people and create a culture that empowers everyone to bring their best selves to work daily. We believe diversity and inclusion make for a better business and a brighter world.
Working at Virgin Media O2 offers a comprehensive benefits package and additional extras to support you and your loved ones, ensuring coverage for whatever life brings.
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