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Service advisor

Leicester
Nottinghamshire County Council
Service advisor
Posted: 4h ago
Offer description

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Job Description / Person Specification

Service Advisor JDPS.pdf – 612KB Opens in a new window

Salary

£25,922 - £28,624 per annum

Type of vacancy

Fixed Term

Work pattern

Full Time

Duration (Months)

9

Hours per week

37

Work Base

County Hall, West Bridgford, NG2 7QP

Working Arrangements

Hybrid

Job Description / Person Specification

Service Advisor JDPS.pdf – 612KB Opens in a new window

Competency Framework

Tier 7a

Number of posts

2

Interview date

TBC

Closing Date

06 July 2025 23:55

This is an exciting opportunity for you to work within Strategic Commissioning to support our Continuing Healthcare project team, who will be doing collaborative, data-driven work with Health colleagues around people who are being assessed for Continuing Healthcare eligibility and Joint-Funded Support to improve outcomes in a truly personalised way and ensure proportionate care and support is in place.

We are looking for dedicated Service Advisors with strong interpersonal and communication skills, and the ability to work flexibly and confidently. Your role will include liaising with other professionals, providing advice and guidance, and updating our case management system. You will have good skills in managing your workload demands and meeting deadlines.

You will have excellent IT skills, knowledge of continuing health care, community care services and relevant legislation, including the Care Act (2014), the Mental Capacity Act (2005) and Deprivation of Liberty Safeguards. Ideally you will have at least two years’ experience of work within Social Care or the NHS, though this is not essential. You will have experience of working with the public and partners, keeping records and constructing reports.

The role will enable you to work flexibly through the hybrid working model, with the working week split between home and the office. NCC staff enjoy access to the latest mobile working technology, support and supervision. An induction and relevant training will also be provided.

For an informal discussion about the role, please contact Jasmine Langley - Senior Commissioning Officer (jasmine.langley@nottscc.gov.uk).

This post is also available as a secondment opportunity to existing Nottinghamshire County Council employees. You must seek approval from your line manager before applying.

Appointment to this post is subject to a Disclosure and Barring Service check.

Disabled applicants who meet the essential shortlisting requirements will be guaranteed an interview. A job share scheme is available for all full-time posts: both permanent and temporary, unless otherwise stated. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and we expect all staff to share this commitment and undergo appropriate checks.

Nottinghamshire County Council strives to ensure that it goes beyond the requirements of the Equalities Act and prides itself on being accredited as a Disability Confident Leader Organisation.

Therefore, the County Council encourages applications from all, irrespective of gender, marital status, disability, race, religion, belief, pregnancy and maternity status, age or sexual orientation.


Seniority level

* Seniority level

Entry level


Employment type

* Employment type

Full-time


Job function

* Job function

Other
* Industries

Government Administration

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