A successful and well-established tour operator is seeking a Reservations & Operations Executive to join their friendly and busy team in London. As a Reservations & Operations Executive you will be overseeing the operations of the FIT's and ensuring clients' expectations and requirements are more than met.
Dealing with direct clients and Travel Agents by phone and email putting together tailor-made packages to European destinations, including hotels, rail tickets and excursions. If you have good European destination knowledge, the ability to communicate effectively with clients / travel agents and upsell please apply now.
JOB DESCRIPTION:
Handling reservations and bookings from Tour Operators and Travel Agents
Issuing tickets & preparation of travel documents
Assist with importing pending orders into invoicing system
Calculation and preparation of packages / tailormade itineraries /ad-hoc products
Working closely with Global Teams
Emailing offers over to client and provide suggestions to their bookings
SKILLS REQUIRED:
A minimum of two year's experience within the travel industry
Proven experience of preparing quotes
Good European destination knowledge
Ability to work as part of a team and independently
The ability to speak a second European language is highly desirable
PACKAGE:
A competitive basic salary of £28,000 - £29,000 + bonus
Monday - Friday: 9am - 6pm
Hybrid working
INTERESTED?
Please follow the instructions to apply attaching your CV! For any further information please call (phone number removed) or email (url removed) If this role is not quite right, but you have Travel Industry experience and are keen to find a new opportunity, please do send your CV, we may have something else that could be perfect for you! Know someone else who might be interested in Travel Industry opportunities? Please share our details