Overview
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Job Title: Colleague Communications Manager
Location: Milton Keynes or Covent Garden, London (Hybrid)
Type: Permanent, full-time
About the role
We are hiring a Colleague Communications Manager to lead the planning and delivery of engaging, high-quality internal communications across BSI.
This role plays a key part in how we inform, connect, and engage colleagues globally. You’ll work closely with senior leaders, People teams, and functional stakeholders to translate strategy, change, and key initiatives into clear, compelling communications that resonate across the organisation.
This is an excellent opportunity for an experienced internal communications professional who enjoys shaping messaging, influencing stakeholders, and improving how organisations communicate with their people.
Responsibilities
* Lead the development and delivery of colleague communications strategies aligned to business priorities.
* Own and manage key internal communications channels, ensuring content is clear, consistent, and engaging.
* Partner with senior leaders and People teams to support communications around strategy, transformation, and organisational change.
* Develop high-quality written content including leadership messages, campaigns, toolkits, and presentations.
* Plan and manage communications calendars to ensure timely and coordinated delivery.
* Use insight and engagement metrics to continuously improve communications effectiveness.
* Provide counsel and guidance to stakeholders on best practice internal communications approaches.
* Line manage or oversee communications support where required and contribute to wider team priorities.
To be successful in the role, you will have
* Proven experience in internal or colleague communications, ideally within a large or complex organisation.
* Excellent writing and editing skills, with the ability to adapt tone and messaging for different audiences.
* Experience supporting senior leaders and navigating complex stakeholder environments.
* Strong planning and organisational skills, with the ability to manage multiple priorities.
* A collaborative, confident, and pragmatic approach to problem-solving.
* Experience using internal communications platforms and digital tools.
Desirable
* Experience delivering communications for organisational change or transformation programmes.
* Familiarity with engagement analytics and insight-led communications.
* Line management or coaching experience.
Benefits and rewards
BSI offers a competitive total reward package, an independent and varied job in an international environment, flexible working hours, ongoing training and development with the inclusion of 27-days annual leave, paid sick leave, bank holidays, health insurance, life insurance, pension plan with company contribution, car allowance (dependent on role), income protection, paid maternity leave, paid paternity leave, paid parental leave, adoption leave, compassionate leave, paid bereavement leave, learning and development opportunities, and a wide range of flexible benefits that you can tailor to suit your lifestyle.
D&I Policy
BSI is committed to ensuring the diversity of our workforce reflects that of our clients and the communities in which we operate. Our goal is to create a sense of belonging for all employees by providing opportunities to develop, grow, and engage with our global organization all while having fun doing great work. BSI is a community where everyone can thrive.
If you require any reasonable accommodations to be made on account of a disability or impairment throughout our recruiting process, please inform your Talent Acquisition Partner.
About Us
BSI is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society, building trust and enhancing lives. Today BSI partners with more than 77,500 clients in 195 countries and engages with a 15,000 strong global community of experts, industry and consumer groups, organizations and governments. Utilizing its extensive expertise in key industry sectors - including automotive, aerospace, built environment, food and retail, and healthcare - BSI delivers on its purpose by helping its clients fulfil theirs. Living by our core values of Client-Centricity, Agility, and Collaboration, BSI provides organizations with the confidence to grow by partnering with them to tackle society’s critical issues – from climate change to building trust in digital transformation and everything in between - to accelerate progress towards a better society and a sustainable world.
BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace.
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