Overview
Role - Customer Service Adviser
Location - Diss, Norfolk
Working hours - Monday to Friday - 8.30am - 5.00pm
Rate of pay - £25,396 per annum
Capacity of role - Permanent position
Our client is a specialist within their division and currently seeking a Customer Service Adviser to join their busy office team. Candidates will need to be computer literate and will have a natural flair for customer service. This role is a fresh and fantastic opportunity for someone looking to start a career within a commercial environment or equally to join a thriving business. and develop their career development within an established organisation
Responsibilities
* Supporting their customer service team and ensuring that a excellent experience across all interactions
* You will be responsible for passing enquiries on to the relevant departments within the team.
* Manage and logging complaints and help direct potential sales leads to the right team.
* Interacting with customers via a multitude of methods and ensuring all documentations is stored correctly and accurately.
* Reaching out to customers for feedback and promote reviews on various channels
Candidate attributes
* Excellent customer service skills
* Good communication skills both written and verbal
* IT Literate skills
* Ability to work in a fast paced environment.
Skills Required
* Customer service, Administration, Admin, IT literate, Communication skills
Keywords
* Customer service, Administration, Admin, IT literate, Communication skills
#J-18808-Ljbffr