Job Description
Assistant General Manager – AGM Role
Salary: £28,136 + Bonuses
Are you ready to take the next step in your management career with a leading self-storage company? With a competitive base salary of £28,136, attractive bonus opportunities, and fantastic benefits, this role offers an outstanding chance for career progression and professional growth.
About the Role
As an Assistant General Manager, you'll be instrumental in overseeing the daily operations of our self-storage facility while delivering exceptional customer service. This role combines leadership responsibilities with hands-on involvement in customer interactions, ensuring the facility runs smoothly and exceeds performance targets. You will support the General Manager in driving excellence, managing staff, and maintaining high standards that set our company apart.
Key Responsibilities
1. Leadership & Team Support:
Assist the General Manager in leading and motivating the team. Oversee daily operations to ensure a seamless and efficient working environment.
2. Customer Service Excellence:
Monitor and enhance the customer service experience across all touchpoints, both in-person and over the phone, while addressing any issues promptly.
3. Operational Management:
Ensure the facility operates to the highest standards, managing administr...