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Contracts administrator

Bristol (City of Bristol)
Cardo (Wales & West)
Contract administrator
Posted: 9 October
Offer description

About Cardo Group

Cardo Group is a leading provider of building maintenance and improvement services to social housing providers and public bodies across the UK. With over 1,000 colleagues operating in South Wales, the South West, London, the South East, the Midlands, and Scotland, we continue to expand with ambitious plans for nationwide growth.

We deliver a comprehensive range of services tailored to the needs of our clients and their residents, including:

* Retrofit and energy efficiency upgrades
* Responsive repairs, voids, and disrepair (including damp & mould)
* Compliance and statutory servicing
* Refurbishment and project works
* Mechanical and electrical (M&E) services
* Commercial building maintenance
* Planned maintenance aligned to the Decent Homes Standard

At the heart of our work is a commitment to delivering high-quality services that improve homes and enhance lives.

We are equally dedicated to creating a positive and inclusive workplace. Diversity drives innovation, and inclusion builds stronger teams. At Cardo Group, every individual is valued, respected, and empowered to succeed. We celebrate differences, champion equality, and ensure our workforce reflects the diverse communities we serve.

We are currently looking for a Contracts Administrator to join our Team in Bristol.


Main Purpose Of The Role

The Contracts Administrator will be working alongside the office management team and will be responsible for the provision of a highly professional, efficient, and effective service to our customers. They would benefit from being organised, have good computing skills and professional telephone manner, as well as have a proven ability to communicate information, both orally and in writing, to a wide range of customers.


Main Duties Involve

* Logging jobs on to our system of Service Connect from all Contracts
* Communicate effectively internally and externally
* Use of client portals
* Document Management
* Scanning to electronic files
* KPI Reports
* Chasing up records with clients
* Take minutes in meetings
* Any Administrative tasks deemed necessary to support the office management team
* Completion Emails
* Purchases
* Timely and accurate reporting to the management Team


Skills And Experience

* Customer service: 2 years (preferred)
* Administrative experience: 2 years (preferred)
* Strong communication skills
* Knowledge of IT programs Microsoft/Word/Excel/Service Connect
* Experience of working in a call centre environment


Education

* GCSE or equivalent (preferred)


Licence/Certification

* Driving Licence (preferred)

Please apply now to be a part of our growing organisation and to contribute to our exciting growth plans! At Cardo Group we value diversity. We value our differences such as age, gender, LGBT, ethnicity, religion, and disability.

We are working hard to build a business that is as diverse and inclusive as the communities we serve. So, whoever you are and whatever your background, we think you’ll fit right in at Cardo Group.

Pay: £25,500.00 per year
Company: Cardo
Job Type: Full Time
Job Location: Bristol
Position: Contracts Administrator

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