Operational Readiness Validation Manager (FLAGCIS)
Location: Northwood, UK
Employment type: Full Time On-Site (100%)
Security Clearance: NATO SECRET
Duties & Role
* Coordinates overall system service delivery integration of the FLAGCIS (maritime deployable communication & information system modules).
* Conducts validation of system technical criteria during milestone phases to ensure the system is brought to a state of operational readiness.
* Modifies and communicates system integration timeline changes to key stakeholders.
* Supports each of the assigned technical leads for the system integration milestones with planning and execution of each event.
* Publishes a System Operational Readiness Status document for signature by CSU Commander (NCIA) and the Operational User (MARCOM HQ N6) in advance of the final Phase of Operational validation.
* Supports the coordination of infrastructure and CIS connectivity works to upgrade facilities for FLAGCIS.
* Monitor, records, and reports progress of validation of system technical criteria achievement, while recording observations and exceptions, proposing viable plan to achieve criteria.
* Provides advice to key stakeholders including, but not limited to: NCIA Service Level and Service Delivery Managers, Service owners, Commander CSU, Branch Heads, Principal Technicians, MARCOM HQ personnel, and AIRBUS technicians.
* Assists in the production, validation, and refinement of system documentation, operating procedures, maintenance plans, technical schematics, checklists, as well as operator/technical manuals.
Specific Working Conditions
* 15%-30% Temporary Duty away from site.
* Must be able to work on board naval vessels including use of ladders and exposure to confined spaces.
* Personnel must have individual medical and personal liability cover.
Skills, Knowledge & Experience
* The candidate must have a currently active NATO SECRET security clearance
* Bachelor's degree with a focus in Information Technologies or related discipline AND Minimum 7 years of relevant hands-on experience in IT project management.
* Formal and current Project Management certification (PRINCE2, PMP, or equivalent).
* Formal and current ITIL Foundations certification.
* Expert knowledge of MSOffice suite is required.
Desirable Qualifications and Education
* Master's degree in Computer Science, Information Technologies or related discipline.
* Experience in coordinating CIS operational readiness planning, execution, validation.
* Knowledge of Microsoft Server Technologies, including active Directory and Microsoft Exchange.
* Knowledge and experience in Virtualization Technologies, including VMWare.
* Knowledge and experience with military grade cryptographic Technologies.
* Knowledge of the SDE process, such as Ansible playbooks, is desirable.
* Knowledge and experience with Networking and digital communication service Technologies.
* Knowledge and experience with NATO Maritime software applications, including NIRIS, MCCIS, ICC, EDMS, JCHAT, NCOP, and ARCGIS is highly desirable.
* Ability to write clear and concise technical documentation and user guides is required.
* Effective oral and written communication skills in English are essential.
* Customer focus: Focuses on customer needs and satisfaction; acts with customers in mind; high standards for quality and quantity; monitors and maintains quality and productivity; works in a systematic, methodical, and orderly way; consistently achieves project goals; gets first-hand customer information and uses it for improvements in products and services; establishes and maintains effective relationships with customers and gains their trust and respect.
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