.Why Work at ClarkeOur work is guided by our purpose: creating an energy-resilient world for a better future. This purpose embodies the legacy we bring, with more than 100 years as the global leader in energy resilience, delivering solutions critical to sustain and improve life.Our teams have the opportunity to provide a critical resource – energy – that ensures safety, security, and independence for people around the world. Our team members are focused on pushing boundaries, continuing to innovate in an ever-changing landscape, and keeping up with the pace required to create solutions for today’s world demands.Our product range includes engines, generators, power conversion, UPS systems, EV components and electrification solutions, microgrid controls and management, and clean energy solutions that serve a broad spectrum of OEM, residential, industrial, and commercial customers. At Rehlko, you have the freedom to identify, create, and deliver solutions – large and small – that help people and communities thrive in the moments that matter.At Rehlko, our team members are the essential energy that powers our organization’s success. We are committed to fostering a safe and sustainable work environment where safety is everyone’s responsibility. We empower every team member to actively participate in our Zero Is Possible safety culture by encouraging open communication, proactively reporting hazards, following protocols, and suggesting improvements. Join us in creating an energy resilient world for a better future!**What We Offer**At Rehlko, our Total Rewards programs are designed to accelerate growth, energize performance, and support a culture of inclusion at every stage of life and work. We offer total rewards that are easily understood, recognize results, enable career mobility, and reflect our commitment to valuing diverse needs in a fast-moving world. We provide:* Competitive compensation and benefits* Work-life flexibility* Recognition and rewards* Development and career opportunities* A safe and inclusive workplace**Why You Will Love this Job****Quality & Compliance Lead****Liverpool (Head Office) Hybrid Working****Quality & Compliance Lead** to champion excellence across our ISO‐aligned Quality Management System and support operational consistency across multiple territories.Based at our Liverpool head office, you’ll play a pivotal role in governing and enhancing our Quality Management System (QMS) across the UK, Ireland, Nigeria and South Africa - ensuring our processes remain compliant, effective and audit‐ready. This is a fantastic opportunity for someone who thrives on structured systems work, cross‐functional collaboration, and providing expert guidance to operational teams.**Be a Key Driver of Quality & Compliance Excellence**As our Quality & Compliance Lead, you will provide the governance, assurance and leadership needed to maintain a robust ISO 9001 framework, while ensuring alignment with ISO 14001 and ISO 45001 where relevant. You will act as the organisation’s quality authority - setting standards, leading audits, and inspiring high levels of performance and accountability.**What You’ll Be Doing****Quality Management System Leadership*** Own, maintain and continually improve the ISO 9001‐aligned QMS.* Ensure alignment with ISO 14001 and ISO 45001 for processes where environmental or safety elements intersect with quality.* Lead the creation, review and approval of controlled documents and procedures.* Oversee document control, ensuring accuracy, accessibility and full audit readiness.**Auditing & Assurance*** Develop and deliver the internal audit programme across all regions.* Lead internal audits, reporting findings and driving timely close‐out of actions.* Act as the key contact for external certification audits across all territories.* Conduct supplier audits and support supplier improvement activities.**Compliance, Risk & Change Control*** Monitor changes in regulatory and ISO requirements and ensure internal processes remain compliant.* Lead NCR, root cause analysis and CAPA processes to address systemic issues.* Manage the Management of Change (MOC) process, ensuring changes are controlled and documented.* Oversee customer feedback and complaint‐handling, ensuring investigations and closures meet service levels.* Lead lessons learned processes and ensure insights translate into meaningful improvements.**Cross‐Functional Collaboration*** Work closely with operational, SHEQ and regional teams to embed a strong quality culture.* Support supplier evaluation and onboarding from a quality perspective.* Provide data‐driven insight to support supplier performance reviews and commercial decisions.**Training & Stakeholder Engagement*** Deliver quality training and awareness sessions across departments and regions.* Prepare and present performance reports, dashboards and quality insights to leadership.* Act as a subject‐matter expert on process consistency, ISO requirements and best practice.**What Good Looks Like (Success Measures)*** A compliant, effective and audit‐ready QMS across all regions.* Internal and external audits completed with minimal findings and timely close‐out.* NCRs, complaints and MOC activities resolved within agreed timeframes.* Controlled documents consistently meeting audit and operational standards.* Lessons learned and feedback loops resulting in measurable improvements.* QMS processes applied consistently across UK, Ireland, Nigeria and South Africa.**What You’ll Bring****Essential*** Strong experience in Quality Management within an ISO 9001 environment.* Proven track record in internal auditing and supplier auditing.* Experience managing NCRs, CAPA, complaints and customer feedback.* Strong understanding of document control and change management processes.* Exceptional communication and stakeholder‐engagement skills.* Ability to work independently and lead quality governance across multiple regions.* Strong analytical skills, with high attention to detail and accuracy.**Desirable*** Knowledge of ISO 14001 and ISO 45001.* Experience working within multisite or multi-region organisations.* Training in continuous improvement or problem‐solving methodologies (e.g., Lean).* Experience delivering training or facilitating workshops.Clarke Energy, a Rehlko company, is an award‐winning multinational specialist in engineering, installation and maintenance of engine‐based and distributed power plants. With a strong culture of integrity, high ethical standards and reliable aftersales support, we remain the largest authorised distributor and service provider for INNIO’s reciprocating engine business.You’ll be part of a supportive, people‐focused organisation committed to continuous improvement, professional development and operational excellence.This is a **full‐time, permanent position**, based in Liverpool with hybrid working and occasional international travel.If you’re driven by high standards, enjoy working across global teams and want to play a key role in strengthening quality and compliance across a growing organisation, we’d love to hear from you.Clarke proudly offers a rich history steeped in creativity and commitment to our associates and communities, along with competitive benefits and compensation. Our Purpose—Creating an energy resilient world for a better future—and Values: Curiosity, Trust, Pace, and Excellence, are important cultural components that shape the way we work and relate to one another. Learn more about Clarke at https://www.rehlko.com/who-we-are.Clarke is an equal opportunity employer that prohibits discrimination and will make decisions regarding employment opportunities, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination, without regard to race, creed, color, ethnicity, religion, sex, pregnancy, childbirth,
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