A leading digital service organization in the UK seeks a Senior IT Service Manager to own complex live services and drive improvements. This role involves managing SLAs, leading incident and problem management, and maintaining stakeholder relationships. Candidates should have strong ITIL knowledge and must be available for 24/7 on-call duties. Competitive salary of £44,447 along with numerous benefits including flexible working hours and professional development opportunities. #J-18808-Ljbffr