Salary: £26,000 - 35,000 per year Requirements: A genuine interest in IT and a willingness to learn. Some exposure to IT support or customer service is a plus, but not required. Great communication skills. Attention to detail and ability to follow processes. Friendly and professional attitude. Curious, self-motivated, and a team player. Responsibilities: Respond to incoming support requests via phone, email, and ticketing system. Log and triage tickets accurately. Resolve straightforward technical issues with support from the team. Escalate more complex issues appropriately. Maintain clear and professional communication with clients. Follow internal documentation and standard operating procedures. Engage in training, shadowing, and continual learning. Technologies: Support Security More: We are Bennett and Game, partnering with an IT & Cyber Security company based in Waterlooville. This is a fantastic opportunity for a Jr Engineer role where you will receive real on-the-job training and development alongside nationally recognized certifications. We offer a competitive salary ranging from £26,000 to £35,000 depending on experience, 28 days holiday (inclusive of bank holidays), and Monday to Friday office hours. Join our growing team and progress into 2nd and 3rd Line Support Engineer roles. last updated 5 week of 2026