Cotswold Motor Group Cheltenham is looking for a Parts Advisor.
Your role
You will be welcomed into a friendly, motivated and highly successful team.
This varied role will see you interacting with customers both face-to-face and over the phone. You will be responsible for building lasting relationships with both new and existing customers, while ensuring you maximize sales and retention.
Duties Include:
1. Handling customer inquiries, face-to-face, email, and online.
2. Taking calls and handling customer queries.
3. Raising invoices.
4. Stock checking and replenishment.
5. Picking parts for delivery or collection.
6. Maintaining updated displays at all times as per requirements.
7. Assisting in ordering and delivering parts to technicians.
The working hours are 42 hours, Monday to Friday with a Saturday on rota.
Your profile
The successful candidate will have a proven track record as a Parts Advisor, excellent communication skills, and an eye for detail.
If you are driven, dedicated to delivering an exceptional customer experience, and have a passion for working within a premium brand, then this is a fantastic opportunity to develop your career.
Rewards
1. 32 days annual leave pro rata for part-time employees (inclusive of bank holidays).
2. BMW Academy Training.
3. Health & Wellbeing benefits.
4. Life Assurance.
5. Employee Recognition Program.
6. Staff Discounts.
7. Employee Benefits including discounts on retailers, restaurants & cinemas.
8. Referral Programme.
9. Company Social Events.
10. Pension Scheme.
11. Cycle to work Scheme.
12. Long Service Award.
13. In-house, manufacturer-accredited training & professional training.
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