We are inviting applications for Receptionist within Admin department for an International Global Bank based in Harrow.
Additional Roles and Responsibilities
JOB ROLE
Manage Reception Desk SBI UK Ltd - Hygeia House Office and assist in all GB & Admin related functions.
JOB RESPONSIBILITY
· Greets and welcomes customers, potential customers and other visitors and directs them to the appropriate bank staff.
· Notifies appropriate staff when a visitor with an appointment arrives.
· Oversees and maintains waiting area, keeping it stocked with brochures.
· Answers questions and provides general information on banking services and policies.
· Answers incoming phone calls, transfers calls, and takes messages when necessary.
· Follows up on minor issues.
· Monitoring Front Entrance reception area for staff/visitors, to ensure they are scanned with Thermal Temperature Guns at the time of arrival
· Liaising with Premises/Facilities Manager with facilities matter in the Office/ Banking Hall area.
· Liaise with building management with online booking systems for visitors including vendor/ third party contractor etc.
· Liaise with vendors for services including visits, bookings, issues etc.
· Assisting in Administrative work (filing, scanning, copying) · Refilling the printer and ensure the area neat and tidy and replenishing the Pantry area during the day time.
· Assist the team as and when required
· Maintain clean desk policy.
· Assistance in setting up video and audio conferences, projectors, PCs, and laptops.
· Ensure to complete training on time without reminders.
· Assisting the team in arranging social/bank events inside/outside the premises.
· Adhoc general admin duties as on when required
· Visiting periodically to another office, if required.
· Cover arrangement for other staffs like Senior Associate Payments in GB and Admin department
· Any other work/task assigned from time to time by Line manager/Head of the department/Chief Operating Officer