Area Manager
When you join Amazon as an Area Manager, you'll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands‑on role, you'll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team's approach to drive productivity, you'll also work closely with your colleagues to address challenges, which means no two days will be the same.
Key Responsibilities
* Promote a culture of safety and wellbeing
* Analyse and implement corrective actions to maintain consistent quality and productivity, ensuring business objectives are met across all shifts
* Support and lead a team, handling administrative work while building and supporting a strong team culture
* Analyse performance and suggest process improvements to optimise work and improve customer service
* Collaborate with other managers to standardise shift processes
A day in the life
You will work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site, while monitoring and maintaining process efficiency. Your days will always include prioritising routine team management and daily operational tasks, alongside other tasks such as individual escalations, process improvement work and large‑scale operational contingency planning.
About the team
Amazon Logistics, or AMZL, handles 'last mile' delivery duties in partnership with third‑party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers' delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now and Amazon Restaurants.
Bachelor's degree
* Experience in managing and developing teams
* Speak, write, and read fluently in English
Preferred Qualifications
* Experience with process improvement techniques such as Kaizen, Lean Manufacturing or Six Sigma
* Experience in warehouse operations and logistics or equivalent
* Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment
Equal Opportunities
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice: https://www.amazon.jobs/en/privacy_page to know more about how we collect, use and transfer the personal data of our candidates.
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