ICT and Digital Services Esher Contract £25.57 per hour PAYE or £32.77 per hour limited paid via umbrella company inside IR35 Our client is looking for an experience ICT and Digital Services. To deliver high-quality 3rd-line ICT infrastructure support while actively contributing to the council’s infrastructure modernisation and digital transformation programme. This includes supporting our move to Azure cloud, EUC migration to Windows 11 and Entra ID, enhancing cyber resilience, and documenting our IT landscape to identify improvements and risks. Main Responsibilities / Accountabilities / Key Result Areas (KRAs) * Provide proactive 3rd-line technical support across desktop, server, Citrix, VMWare, and Microsoft 365 environments for over 450 users. * Assist in delivering core infrastructure projects, including: - Migration to Azure Cloud, SaaS and PaaS environments - EUC transformation to Windows 11 and Entra ID (Azure AD) - Cybersecurity strengthening - Documenting the technology and application estate including identify single points of failure * Support the management of Citrix platform and VMWare estate. * Monitor and troubleshoot issues related to networking, backup solutions and cyber defence. * Interface with service desk, colleagues, vendors and end users to resolve issues. * Maintain up-to-date technical documentation (runbooks, network diagrams, SOPs). * Support DR planning, testing and documenta...