OCS UK & Ireland is a leading facilities management company with 50,000 colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be f or our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment. About The Role: Key Responsibilities: • Provide reporting/updates to operational teams or others as necessary to demonstrate the fulfilment of contract requirements. • Ensure client and internal systems are updated within set timescales throughout the life of the job. • Respond to all customer chases/escalations within internal SLAs. • Closing of tasks appropriately. • Produce relevant information and updates required for inclusion in client/contract reports. • Mitigate risk against performance penalties for failures by ensuring all applications and invoices are submitted on time. In line with contractual requirements. Key Hiring Criteria: • Experience working within facilities management is (desirable?. • Good understanding and experience with Microsoft Office software packages and general IT knowledge. including intermediate Excel are essential for this position. • Experience in using CAFM or other management systems. • Prior experience in a similar role desirable. • Knowledge of using Concept Evolution and Sharepoint (desirable). How to Apply: If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available. We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.