A public conservation organization in Scotland is seeking a Helpdesk Service Manager to lead and manage the Helpdesk service. This role involves ensuring high-quality support across IT applications, overseeing incident resolution, and driving service improvements. The ideal candidate will have experience in customer service management, incident resolution, and lead support teams effectively. The position offers a fixed-term contract until January 2027 with flexible working options and a comprehensive benefits package.
#J-18808-Ljbffr