CCTV Operator – High Wycombe (HP11 2JZ)
Pay: £15.50 per hour
Shifts: 4 days / 4 off / 4 nights (42 hours per week)
We are recruiting an experienced and proactive CCTV Operator to support a 24/7 University Control Room. You will act as the central point for campus security, coordinating incidents, supporting the Security Team, and ensuring the safety of students, staff, visitors, and property.
Benefits
* Cycle-to-work scheme, pension, life assurance
* Referral bonus, training & development
* ReWard perks: gym discounts, retailer & travel savings, restaurant and supermarket vouchers, cinema tickets
* 24/7 Employee Assistance Programme
Role Responsibilities
* Deliver and supervise in-house security services across campus
* Coordinate Security staff and ensure adequate resource cover
* Gather and share intelligence affecting University safety
* Support preparation for Martyn's Law (launch Spring 2027)
* Oversee physical and electronic patrols to deter crime and anti-social behaviour
* Deploy resources effectively and maintain task/event schedules
* Respond quickly to alarms, incidents, and safety concerns
* Operate all control room systems (CCTV, radios, access control, databases)
* Lead incident management from minor issues to critical situations
* Produce accurate incident reports and identify or escalate risks
* Liaise with Police and external agencies when required
* Ensure 24/7 contact and response coverage across all areas
* Monitor contractors and ensure compliance
* Adjust working hours when necessary and complete required training
* Follow all legislation, policies, and instructions from Security Management
* Carry out additional duties as required by the department
Requirements
* Valid SIA Frontline & CCTV Licence (essential)
* At least 1 year experience as a Security Officer or CCTV Operator
* Excellent communication, customer service, and team motivation skills
* Strong personal presentation and professional attitude
* IT literate; able to operate security/emergency systems
* Experience with Microsoft Word, Excel, PowerPoint
* Quick thinker with good problem-solving ability
* Proactive, reliable, and confident dealing with people
* 5-year checkable work history
Job Type: Full-time
Pay: £15.50 per hour
Expected hours: 42 per week
Application question(s):
* Do you have a valid CCTV Licence?
Work Location: In person