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Key account manager

Nottingham (Nottinghamshire)
Elizabeth Michael Associates LTD
Key account manager
Posted: 8h ago
Offer description

Key Account Manager

£40,000 – £55,000 + Company Car + Bonus + Benefits

Nottingham / Field-based (National travel required)

Permanent | Full Time (Monday to Friday, 8am–5pm)

Are you an experienced Key Account Manager who thrives on building trusted, long-term relationships? Do you enjoy being out on the road, meeting clients, and ensuring service excellence across complex contracts?

This is an exciting opportunity to join a well-established, people-focused business within the environmental services and waste management sector. You’ll become part of a close-knit, supportive team who genuinely enjoy working together to deliver exceptional results.

The Role

You’ll take responsibility for managing a portfolio of national key accounts, developing relationships, identifying growth opportunities and ensuring contracts are delivered to the highest standard. Working closely with internal operational teams, you’ll act as the main point of contact for your customers, ensuring satisfaction, compliance and continual improvement.

Key Responsibilities

Manage and nurture key customer relationships, ensuring exceptional service and retention

Identify opportunities to grow and cross-sell services within existing accounts

Collaborate with internal teams (sales, operations, finance, HSEQ) to deliver tailored solutions

Review performance data, KPIs and reports, ensuring contractual commitments are achieved

Conduct regular client meetings, site visits and presentations to maintain engagement

Support commercial negotiations and contract renewals

Promote safe, sustainable and compliant working practices

About You

Proven experience as a Key Account Manager or Client Relationship Manager - this is essential

A natural communicator with strong influencing and negotiation skills

Highly organised, commercially aware and results-driven

Confident working with data, reporting and KPIs

Collaborative, positive and proactive, a genuine team player with a “can-do” attitude

Comfortable travelling nationally to meet clients

Full UK driving licence required

What’s on Offer

Salary up to £55,000 (DOE)

Company car or Car Allowance + bonus scheme

25 days holiday + bank holidays (with holiday purchase scheme)

Company pension, life insurance and EAP

Discounts on lifestyle, gym and leisure

Free onsite parking and modern facilities

Supportive leadership and a genuinely great team culture

Join a business that values its people, celebrates collaboration and is making a real difference in the sustainability sector.

EMA25

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