Do you have experience supporting people with complex needs, including mental health difficulties, drug and alcohol misuse and those in crisis?
Are you able to develop safe, trusting relationships to help those who have experienced barriers to accessing care engage with their healthcare?
Are you committed to providing person-centred, confidential and non-judgmental support to a diverse range of people from different cultures?
Key Details:
Salary:£27,711 – £30,060 pro rata (Point 12-17 on the NJC Pay Scale)
Hours:37 hours per week (full-time) or two individuals each working 22.5 hours per week
Contract:Permanent
Closing date:9am, Tuesday 2ndSeptember 2025
Interview date:Thursday11thSeptember 2025
Interviews at:Brigstowe’s office,The Old Coop, Ground Floor, 42 Chelsea Road, Bristol, BS5 6AF
Your Role:
People living with HIV who take medication can expect a normal life span and cannot pass HIV on to sexual partners (clickherefor more information). However, for many different reasons, some people are not taking HIV medication or attending regular appointments. Non-engagement means people have an increased risk of health complications, and it could also increase the risk of onward transmission of the virus to others.
You will join Brigstowe’s Advice and Support team as an Engagement Support Worker, providing outreach support to people who are struggling with their diagnosis and who may have complex needs or be in crisis. They will need encouragement and support around HIV treatment adherence and clinic engagement.
You will work with people to build a holistic support plan that will enable them to move forward with their lives and live well with HIV. You will also work very closely with clinicians at the HIV Clinic at Southmead Hospital, as well as liaising with other local support providers, agencies, and community groups to ensure the best outcomes for your clients.
About You:
You are an emotionally resilient individual with experience of providing one-to-one support to people experiencing a range of difficulties or challenges. We welcome personal, voluntary, community or work experience that demonstrates your ability to carry out the role.
The role will involve gaining the client’s trust to help them, so you will be able to engage people from a range of different cultures and make them feel safe and supported. You will be used to using a person-centred, trauma-informed approach to maintain and sustain relationships, whilst offering effective liaison and advocacy skills to support clients to understand and access their rights and entitlements. You will help clients become more independent and achieve their goals.
You will be able to work well under pressure, be self-motivated, work under your own initiative, and also be a great team player. You will deliver a service which is responsive, flexible and inclusive.
About Us:
Brigstowe supports people living with or affected by HIV in Bristol and the surrounding area. We offer a comprehensive and holistic range of services, including advice and support, peer support, advocacy, campaigning, training, and sexual health outreach work.
We pride ourselves on treating our clients with respect and dignity, with the highest regard for confidentiality. We work hard to ensure that our award-winning services are accessible, person-centred, non-judgmental, professional and of a high quality at all times.
As well as joining a collaborative, supportive, motivated and dynamic team, you will receive:
* 26 days holiday per year plus bank holidays (pro rata)
* 6% pension contribution
* Ongoing training and continuous professional development opportunities
* Regularone-to-one supervision
* Flexible/remote working options available on discussion with line manager (some office working is required)
* Cycle to Work scheme
How to Apply:
For full details on how to apply and to download an application form, please visit:https://www.brigstowe.org/support-our-work/recruitment/
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