Job Title: Service Performance Administrator
Location: Greater London
Contract Type: Permanent
Working Pattern: Full Time
Are you ready to make a difference in the dynamic world of Logistics & Transportation? We're on the lookout for a cheerful and detail-oriented Service Performance Administrator to join our vibrant team. If you thrive in a fast-paced environment and have a passion for delivering exceptional service, we want to hear from you!
What You'll Do:
As our Service Performance Administrator, you will be at the heart of our operations, ensuring everything runs smoothly and efficiently. Your role will include:
Monitoring Performance Metrics: Keep an eye on KPIs and service levels to ensure we're hitting our targets.
Data Management: Collect, analyse, and report on service performance data to identify trends and areas for improvement.
Team Support: Collaborate with various departments to streamline processes and enhance service delivery.
Customer Interaction: Serve as a friendly point of contact for customer inquiries and feedback, ensuring their voices are heard and valued.
Documentation: Maintain accurate records and documentation related to service performance, compliance, and reporting.
Who You Are:
We're looking for someone who is:
Enthusiastic: A can-do attitude that reflects our company culture!
Detail-Oriented: Able to spot the small things that make a big difference.
Analytical: Comfortable with numbers and data, and can derive insights from them.
Communicative: Excellent verbal and written communication skills to engage with our team and customers effectively.
organised: Able to manage multiple tasks and prioritise effectively in a busy environment.
Why Join Us?
Impact: Play a crucial role in enhancing our service delivery and customer satisfaction.
Growth Opportunities: We believe in nurturing talent and providing opportunities for career advancement.
Team Spirit: Join a supportive and friendly team that values collaboration and innovation.
Work-Life Balance: We offer a flexible working environment to help you balance your professional and personal life.
What We Offer:
A competitive salary package
Comprehensive training and development programmes
Employee benefits including health and wellness initiatives
A vibrant workplace culture that celebrates diversity and inclusion
If you're excited about being part of a forward-thinking logistics company and want to help us deliver top-notch service to our customers, we want to meet you!
How to Apply:
Ready to embark on this exciting journey with us? Send your CV and a cover letter outlining your relevant experience to [insert email/contact details]. Don't forget to highlight why you're the perfect fit for this role!
Join us in making logistics and transportation better every day. We can't wait to welcome you aboard!
Closing Date for Applications: [insert date]
Interviews will be conducted on a rolling basis, so apply early!
Let's drive success together!
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website