Position: Freight Forwarder / Logistics Coordinator
Location: Office-based (Hybrid available after probation)
Salary: £28,000 - £35,000 (DOE)
Our client, a well-established freight forwarding company, is seeking an experienced Freight Forwarder / Logistics Coordinator to join their operations team.
In this role, you will be responsible for managing international shipments end-to-end, ensuring efficient movement of goods while delivering a high level of customer service.
Job Overview
* Arrange and manage international shipments via air, courier, sea, and road freight.
* Select appropriate carriers, routes, and transit options based on customer requirements.
* Prepare and provide accurate, competitive freight quotations including transport, customs, duties, and surcharges.
* Liaise with overseas agents, carriers, and service providers to ensure smooth cargo movement.
* Act as the main point of contact for customers, handling queries, updates, and service options.
* Monitor shipments end-to-end, providing real-time tracking updates and resolving any delays or disruptions.
* Review and manage key shipping documentation including airway bills, bills of lading, invoices, and packing lists.
* Coordinate with customs brokers to ensure compliant and timely clearance of shipments.
* Maintain accurate records and update internal systems with...