A fantastic opportunity has become available for a motivated individual to work with our fun and friendly team at our dental practice as a full time receptionist at Smile Style Dental in Stafford. The practice benefits from a dedicated and long-standing team, all united with the common goal of meeting our patients' needs and seeing our practices go from strength to strength.
Smile Style Dental, Lichfield Road, Stafford.
Key responsibilities & duties:
* Answer the telephone and deal with patient enquiries in a positive, efficient and friendly manner
* Receive and deal with patients and visitors in a pleasant and prompt manner
* Keep patients informed of any delays
* Notify dentists/hygienists of patients arrivals
* Schedule patient appointments in accordance with practice policies and keep records of all appointments and remind patients of their appointments as required
* Collect and record patient payments and pursue any outstanding payments in line with practice policies
* Follow computer procedures to ensure patient records are properly maintained
* Carry out routine housekeeping procedures on the computer, including undertaking regular backups in line with practice policy
* Liaise with dental labs, suppliers and other organisations as required, keeping records of lab work in and out.
* Deal in an appropriate with patient feedback and inform the practice manager about patient feedback and complaints
* Manage the sales of dental sundries to patients and ensure patients are given the opportunity to buy sundries when they leave the practice
* Keep the office, patient toilet and reception area tidy and welcoming
* Attend all practice meetings as requested
Work experience and skills:
* Dental knowledge essential
* Use of SOE Exact
* Flexible team player
Company Benefits:
* Competitive salary
* Company pension scheme
* Core CPD organised by the practice
* Perk-box membership- employee discount scheme
* Extra day off for Birthday
* Support of a well-established friendly team
* Annual cost of living wage increase
* Employee of the month rewards
* Social events including summer and Christmas parties
We look forward to hearing from you
IND003
Job Type: Full-time
Ability to commute/relocate:
* Stafford: reliably commute or plan to relocate before starting work (required)
Education:
* GCSE or equivalent (preferred)
Experience:
* Dental receptionist: 1 year (required)
Work Location: In person