C&B Recruitment are currently recruiting for an automotive Service Advisor to join a successful and well-established aftersales team based in Manchester.
Previous experience working within an aftersales department in the motor trade as an automotive Service Advisor is essential for this role.
Service Advisor Role Overview
1. Meeting customers on arrival and providing them with a seamless service, from drop off to vehicle handover.
2. Booking customer vehicles in for Services, MOT’s and/or repairs.
3. Updating customers with progress on their vehicle, as well as authorising additional work and making follow-up calls advising on additional work that may need to be completed.
4. Liaising with the Workshop, Parts and Sales department to ensure customers' vehicles are ready on time.
5. Upselling of work, parts, and accessories whenever possible, acting on opportunities to sell additional products and services.
Service Advisor Requirements:
1. Previous experience working as an automotive Service Advisor within a Main Dealer.
2. Full driving license is required.
3. Stable career history.
If you have the relevant experience working as an Automotive Service Advisor and would like to know more, contact Ian Bowker at C&B Recruitment.
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