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Senior operations

Bristol (City of Bristol)
MJP Electrical Services LTD
Posted: 15 December
Offer description

Job Title: Senior Automation & Systems Architect

Location: Hybrid Remote (Bristol HQ)

Engagement: Full-time or Contract

Department: Technology & Operations

Company Overview

TradeStarz, powered by MJP Electrical, is building a national multi-trade platform designed to give self-employed partners the systems, automation, and support required to operate at scale. We already have a strong operational tech stack in place. Now we want to connect and automate it end-to-end, eliminating manual work and enabling rapid expansion across the UK.

Role Purpose

Deliver a fully automated, AI-assisted operational ecosystem by integrating and orchestrating our core platforms, ensuring every lead, job, invoice, and report flows seamlessly with zero manual intervention.

Responsibilities


• Architect a scalable automation layer connecting GoHighLevel, ServiceM8, Burdi, Dext, Xero, Wink Reports, Asana, SharePoint, and voice/AI systems


• Standardise and automate workflows from lead capture to financial reconciliation


• Build reliable API integrations with validation, alerting, and error-recovery logic


• Ensure clean, consistent data with a unified cross-system data model


• Implement monitoring dashboards, logging, and automation health checks


• Document processes and train internal teams for smooth handover and adoption


• Optimise system performance, margin visibility, and national partner scalability


• Collaborate directly with the founder on prioritisation and phased delivery plans

Required Experience


• 4+ years in automation engineering, systems integration, or technical architecture


• Demonstrable success delivering automation across CRM + operations + finance


• Expertise with SaaS API integrations, preferably including:

n8n, Make, Zapier, ServiceM8, GoHighLevel, Xero, field operations CRMs


• Strong understanding of data governance, authentication, and security standards


• Ability to design resilient automations with fallbacks and retry logic


• Skilled in mapping business workflows into robust technical solutions


• Excellent documentation, communication, and stakeholder engagement

Nice to Have


• Experience building multi-region infrastructure for scaling operations


• AI voice or conversational automation experience


• Knowledge of construction or field-service operational models


• Familiarity with partner/franchise network enablement

You'll Thrive Here If You


• Take ownership, enjoy autonomy, and move fast in founder-led environments


• Spot broken processes instantly and instinctively fix them


• Want to build the backbone of a business scaling from regional to national

Benefits


• Competitive pay with performance-based bonuses


• Flexible hybrid remote working


• Career growth into Technical Lead as we expand nationally


• Impactful role shaping the future of the UK's trade industry

Requirements


•3+ years' experience in operations, data analytics, or systems automation


•Skilled in workflow tools such as n8n, Zapier, Make, or similar integration platforms


•Experience connecting business tools (ServiceM8, Xero, CRMs, reporting systems)


•Strong Excel and data analysis ability — able to clean, interpret, and visualise data


•Some understanding of coding or scripting (JavaScript, Python, or VBA) to support custom automation logic


•Confident building reports in Power BI or Wink Reports


•Exceptional documentation and process-mapping skills


•Excellent communication and collaboration in hybrid / remote teams


•Thrives in a fast-moving, founder-led environment — calm under pressure and results-driven


•Self-motivated, structured, and able to move ideas from concept to delivery independently

Benefits

Flexible remote or hybrid working — work from anywhere, with regular collaboration sessions at our Bristol HQ.


•Project-based pay structure with clear deliverables and performance-linked bonuses.


•Opportunity to build recurring work as we roll out national automation projects.


•Direct access to and mentorship from Founder, Mark Parry — work side-by-side on high-impact systems that will define the next stage of MJP's growth.


•Freedom to own your outcomes — deliver, invoice, and get rewarded fast.


•Long-term potential to transition into a retainer or senior leadership role (Head of Automation) as the platform scales.


•Become part of a high-performance culture where innovation, accountability, and results are recognised.

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