Complaints Resolution Officer needed in Southampton This is a temporary contract initially paying £14.00ph PAYE The reference number is: 5292608 The successful candidate will be investigating Stage 2 complaints independently and making evidence based recommendations. They will be supporting the delivery of complaints training and learning and will be advising officers and managers on complaint handling best practice and compliance with the Housing Ombudsman Complaint Handling Code. If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to Kirsty@essentialemploy.co.uk quoting the reference number. Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer. All our roles may be subject to pre-employment checks including references so please be prepared. You can also follow us at Twitter/Facebook/LinkedIn or via our website