This role involves taking responsibility for the smooth running of a busy restaurant environment. You will guide and support a diverse team, maintain high standards of service, and ensure that guests enjoy a consistently positive experience. A key focus of the position is driving performance, managing resources effectively, and fostering a lively and welcoming atmosphere for both customers and colleagues.
Main Duties
* Oversee daily restaurant activity to ensure efficient and consistent operations.
* Lead, support, and develop both front-of-house and kitchen teams.
* Maintain exceptional guest service standards and resolve any customer concerns in a professional manner.
* Uphold high levels of food presentation, service quality, and venue cleanliness.
* Organise staff rotas and monitor labour efficiency.
* Manage stock levels, place orders, and oversee supply control.
* Contribute to promotional activity and initiatives aimed at boosting sales.
* Ensure all legal, health, safety, and compliance requirements are met.
Ideal Background
* Experience in a supervisory or management position within hospitality or restaurant settings.
* Confident leadership abilities with a track record of motivating teams.
* Strong communication skills with a customer-first approach.
* Comfortable working in a lively, fast-moving environment.
* Solid understanding of budgets, cost control, and restaurant performance metrics.
* Willingness to work a flexible schedule including evenings and weekends.
Benefits
* Competitive pay structure
* Bonus opportunities based on performance
* Clear pathways for professional growth
* Staff perks and discounts
* A positive, engaging workplace culture
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