Care Coordinator – Clacton - £13.25 PH
Join Voyage Care and Feel Valued, we reward your dedication with the following benefits:
* Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
* Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
* Wagestream – giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
* Funded Blue Light Card – hundreds of discounts at high street retailers etc.
* 24/7/365 doctor line for our colleagues and their families
* Access to cash plans for our colleagues, which also covers their families
* Enhanced retirement leave
* Long service awards
We’re on the hunt for a Care Coordinator to join us in our DCA Office in Clacton. This service is a welcoming and friendly environment with a dynamic team that supports a fantastic group of people!
Responsibilities
* Ensure people who are supported are kept safe by ensuring care delivery colleagues are deployed effectively and administering all tasks in accordance with regulations and legislation.
* Manage and coordinate the care delivery team.
* Ensure relevant documentation is in place for new people, discharges and transfers.
* Conduct live call monitoring using bespoke software and act as the first point of contact for day-to-day operational requirements of care colleagues.
* Coordinate with families, healthcare professionals and external agencies, handle enquiries, schedule appointments and meetings, and handle all information with confidentiality.
* Participate in the on‑call rota (subject to service needs).
Qualifications
* Experience working in Health & Social Care.
* Experience using Microsoft Office and computer literacy.
* Prior experience in an administration role.
* Experience providing excellent customer service.
All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.
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