Overview
Senior Education Manager FTC role at Medik8. The Senior Education Manager is a vital part of our Global Customer Experience team, acting as the creative force and strategic driver behind the education that supports our industry-leading treatments and products. You will embed our global education strategy to deliver exceptional educational experiences and maximise the potential of the Medik8 portfolio. This role involves delivering high-quality education and supporting great skincare for all.
Medik8 is a British, B Corp certified dermatological skincare brand known for high-performance, science-backed products. We offer a collaborative environment with continuous learning opportunities and an inclusive culture. Our values guide everything we create and stand for.
Responsibilities
* Strategically plan and manage all global education and training initiatives, including materials and events, across channels; evaluate their effectiveness to ensure alignment with brand objectives.
* Lead the strategic vision and creation of innovative educational content, optimizing its design for the Learning Management System (LMS) and for all products and protocols.
* Identify and evaluate new innovations for the professional channel and drive their implementation through effective project management.
* Manage and monitor partner trainer performance, ensuring adherence to delivery protocols and high-quality training execution to elevate Medik8 education standards globally.
* Collaborate with Medik8 stakeholders and partners through regular visits and analysis to identify strengths/weaknesses, address challenges, and leverage education for ongoing high performance.
* Act as a Medik8 representative, supporting educational initiatives at industry, PR and consumer events, and representing education across social channels.
* Pursue new professional and educational initiatives aligned with Medik8’s mission: simplifying the route to great skin through high-quality, efficacious dermatological skincare and education.
Requirements
* Experience in executing a global education strategy.
* Strategic thinker with ability to manage day-to-day operations while driving the brand vision.
* Inspirational and persuasive leadership with the ability to foster a strong education community globally.
* Excellent project management skills to lead initiatives from concept through evaluation, delivering on time and within budget.
* Deep understanding of dermatological products and protocols and the educational needs of the multichannel beauty industry.
* Data-driven mindset to measure training efficiency and ROI and use insights for continuous improvement.
* Exceptional communication and presentation skills, Comfortable representing the brand in person and digitally.
* Minimum NVQ Level 3 (or equivalent) beauty qualification.
About Us
Founded in 2009 by UK scientists, Medik8 is a British, B Corp certified dermatological skincare brand. We are dedicated to simplifying the route to great skin with high-quality, efficacious and trusted products. Our CSA Philosophy centers on vitamin C plus sunscreen by day and vitamin A by night to address anti-ageing skincare needs.
Culture & Benefits
We are committed to sustainability, quality and customer focus. We work collaboratively, celebrate diversity, and strive for integrity and agility. Perks include:
* 25 days holiday + bank holidays
* Flexible & Hybrid working
* Private Medical Insurance + Mental Health support
* Employee Assistance Program (EAP)
* Annual Performance Bonus
* Long Service Awards
* 75% discount + Annual Product Allowance
* Flexible Career opportunities
* Up-skilling support + regular Lunch & Learns
* 2 Volunteering days per year
* Matched Charitable Giving Scheme
We welcome you to explore our careers page, LinkedIn, Glassdoor and Instagram for more about the team and values.
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