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Senior Operations Support Engineer, Stockport
Client: Liberty IT
Location: Stockport, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Views:
3
Posted:
02.05.2025
Expiry Date:
16.06.2025
Job Description:
External Description: Senior Operations Support Engineer
Reach beyond with Liberty IT; this is where you'll find the super challenges, where you'll be given the scope and support to go further, dig deeper, and fly higher. We won't stand over your shoulder or get in your way. You'll bring the expertise, and we'll provide the platform to succeed. Ready? It's time to do your thing.
Who you'll be working with: The Operations Support Engineering team partners with business leaders and teams to provide an outstanding technical and work environment for all employees. The team undertakes a variety of roles across desktop, AV, and facilities support.
Responsibilities include:
1. Leading projects to enhance Liberty IT's office environments, desktop and device hardware/software, and digital communications.
2. Facilitating project delivery, managing tasks, and communicating progress.
3. Contributing to energy efficiency initiatives.
4. Mentoring junior team members.
5. Partnering with employees to maximize business value.
6. Promoting continuous improvement and best practices.
7. Growing knowledge of IT systems, networks, and office environment best practices.
8. Assessing and adopting new solutions.
9. Sharing knowledge through tech talks and blogs.
Technology Support Responsibilities:
1. Providing support for software, hardware, A/V, and office environments.
2. Managing digital communications and AV tools for events.
3. Maintaining office space and supporting energy efficiency initiatives.
Essential Criteria:
* Minimum five years' experience in supporting large-scale office environments.
* Experience in software, hardware, A/V, and office project delivery.
* Knowledge of agile practices.
* Experience in continuous improvement initiatives.
* Partnering with end-users to resolve issues and create solutions.
* Current industry-recognized certifications.
Desired Criteria:
* Participation in knowledge sharing activities.
* Experience in building customer-centric solutions.
What’s on Offer:
* Health insurance, life assurance, income protection.
* Employee discounts, bonuses, pension.
* Flexible working and work-life balance.
* Opportunities for growth and recognition.
Liberty IT is part of Liberty Mutual Insurance, committed to diversity and inclusion. Accommodations are available for applicants with disabilities. If you're ready to advance your career, apply now on our careers page.
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