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Hours – Mon to Fri plus occasional Saturday
Are you a driven, enthusiastic and motivated individual? Do you thrive in a fast-paced environment? Can you deliver world-class customer service?
If the answer is yes to the above, then we want to hear from you! Our dealership in Reading is looking to recruit a new Product Specialist.
About the position
The successful candidate for our Product Specialist vacancy will be enrolled in a training programme that involves in-house learning, product use, and manufacturer-led training. The successful candidate will have previous experience in a customer service role and demonstrate the ability to work well in a team.
You will be welcomed into a friendly team and have the opportunity to work with an exciting product. A large part of the Product Specialist position involves:
* Maintaining in-depth, specialist knowledge of the product.
* Aiming to create a new retail experience for our customers.
* Handing over vehicles to customers and explaining all the product features.
* Supporting the sales team when required.
* Providing individual technical support to all departments.
* Passing on knowledge to the sales team by holding coaching sessions on new technologies.
* Providing exceptional customer service that leads to customer loyalty and referrals.
* Maintaining good housekeeping standards and orderly administration of your work.
About our requirements
We expect you to demonstrate skills that will prove very beneficial in the position, including:
* Negotiation and communication skills.
* Ability to meet deadlines and work under pressure.
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