Overview
Manages the care of assigned patients from intake through discharge, and follow up. Coordinates the delivery of services to patients and families; manages the financial resources of the patient by acting as the liaison to the payer source and assuring cost-effectiveness of the treatment provided by the team. Facilitates and coordinates team conference reporting and the discharge planning process. Serves as the patient and family advocate to coordinate and direct effective communication regarding the patient’s care; performs post-discharge follow-up.
Qualifications
Education: Bachelor’s Degree or Master’s Degree in Nursing, Social Work or Human Services related field, or previous qualified experience preferred. Knowledge of case management principles, a strong understanding of different funding sources and rehabilitation services is desired.
Experience: One to two years of case management experience preferred. Demonstrated proficiency in written and verbal communication. Demonstrated ability to facilitate group processes to achieve clearly defined patient goals, objectives, and responsibilities. Attention to detail and follow-through is necessary. The ability to effectively communicate with a variety of individuals, including the patient and family, funding source, physician, rehabilitation team, community resources, and other disciplines, as necessary.
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