Overview
This job is provided by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.
Detailed job description and main responsibilities
Communication
* Respond to complaints and concerns from the public regarding services or equipment maintenance. Provide a response which is empathetic in relation to the issues involved.
* Participate in and communicate with Trust committees including the provision of reports in relation to the Engineering department services.
* Keep accurate and complete records of all activities and ensure written communication is consistent with legislation, policies, and procedures.
* Liaise with the Trust Medical Device Management Group in relation to the Engineering responsibilities for Medical Devices.
* Facilitate and cascade information to the team e.g. Team Brief, meetings etc. providing a regular briefing in relation to performance, service developments and change management.
* Ensure Estates colleagues and the wider Trust are kept aware of changes to both Statutory and NHS applicable guidance via verbal communications, email updates or formal reports.
* Communicate with people in a form and manner consistent with their level of understanding, culture, background and preferred ways of communicating.
* Communicate as and when required with the Medicines and Healthcare Products Regulatory Agency (MHRA).
* Liaise with Safety Inspectors, Risk Managers and developing and maintaining positive working relationships with staff side H&S reps.
* Ensure close working relationships with all other leads within the Division and clinical locations to achieve a Patient focused service delivery model.
Reviewing/audit
* Identify and evaluate areas for potential service improvement.
* Develop and prepare various management reports on Engineering services, risk, performance as and when required.
* Lead audits as required.
* Participate in review of standards and performance.
* Regularly review the use of highly complex engineering systems to ensure that they continue to meet demand criteria and users' expectation of the service, particularly where such services have a direct impact on clinical care or safety.
* Investigate and prepare reports on complaints received from patients, visitors, staff and public regarding services provided by the Engineering Department.
* Ensure compliance with HSE guidance and other Approved Codes of Practice.
* Monitor, audit and document H&S compliance.
* Participate in Trust H&S meetings and report on Engineering compliance levels.
* Assist the Assistant Director of Estates in the development and regular review of the Estates Strategy considering Trust service strategies and Trust wide service development plans.
Development
* Ensure own continual professional development is appropriately managed as per registration requirements and demands of the role.
* To hold monthly one to one meetings with direct reports, focusing on the achievement of actions, priorities, providing support and positive challenge.
* Delegate work to team members as appropriate in line with their individual skills, development needs and aspirations.
* Address issues and concerns that may inhibit staff from achieving both their personal and organisational goals.
* Enable and encourage others to offer suggestions, ideas, and views for improving services.
* Ensure all team members have a meaningful annual appraisal and annual personal development plan to ensure delivery of personal, directorate and Trust objectives.
* Ensure that Engineering staff are appropriately trained both for their general responsibilities and to maintain dedicated or specialist devices.
* Contribute to the development of others enabling them to make realistic self-assessments and apply their knowledge and skills in practice.
* Actively promote the workplace as a learning environment encouraging everyone to learn from each other and from external good practice.
Management
* Overall Responsibility for Managing the Engineering Department - to ensure that all Engineering building services, and equipment are compliant with statutory legislation and guidance.
* Responsible for producing and implementing departmental procedures as appropriate, contribute to Trust Policies.
* Provide a source of expertise, information, and training for equipment users at all levels.
* Manage the recruitment, appointment, induction, training, and retention of staff, including chairing interview panels.
* Ensure that Workforce policies and management standards are adhered to.
* Deliver difficult and challenging conversations and management meetings, as required, to ensure management processes and standards are adhered to.
* Manage and support the Trust Energy Manager (band 7).
* Ensure budgets remain on target and engineering services are managed and maintained to maximise efficiency and help reduce energy usage and carbon emissions.
* Prepare reports, efficiency schemes and business cases to help drive the Sustainability agenda from an estates perspective.
* Ensure staff are appropriately trained and that training remains in date.
* Accountability for the budget and financial performance of both Engineering and Energy revenue budgets and any delegated Capital Schemes.
* Develop Trust policies relating to the Management of key services and equipment.
* Deputise for the Assistant Director of Estates when required.
Person specification
Qualifications & Education
Essential criteria
* Degree in Electrical, Mechanical, and/or Charter Status or equivalent within a relevant Building Services or Engineering professional body
* Demonstrable knowledge and experience equivalent to the above
* Evidence of continued professional development
Desirable criteria
* Certificate in NHS Management
* Authorised Person training/qualification in specialist engineering services.
* Membership of appropriate Professional organisation
Knowledge & Experience
Essential criteria
* Experience of working in a similar role within an Estates or Facilities team.
* Demonstrable experience of having managed teams, operational budgets and contracts.
* Expert technical understanding of the range of highly specialist services and equipment found within acute hospital setting.
* Experience of successful negotiation and contract management.
* Proven ability and experience of compliance and performance monitoring of a managed service
Desirable criteria
* Estates experience within an Acute NHS healthcare environment.
* Experience of developing joint and collaborative working with local health and commercial partners.
* Experience of public sector procurement and tendering procedures
We are committed to promoting equality of opportunity and eliminating any form of unlawful discrimination across our workforce. All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership, neurodiversity or veteran status are encouraged to apply for this post.
Documents to download
* Senior Engineering Manager JD and Person Spec (PDF, 312.4KB)
* Creating your best application (PDF, 6.1MB)
* What we can offer you (PDF, 6.7MB)
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