3 days ago Be among the first 25 applicants
Get AI-powered advice on this job and more exclusive features.
Sign in to access AI-powered advices
Continue with Google Continue with Google
Continue with Google Continue with Google
Continue with Google Continue with Google
Continue with Google Continue with Google
Continue with Google Continue with Google
Continue with Google Continue with Google
Parts/Service Advisor - Norwich
Salary up to £15.38 per hour (dependent upon experience and skillset)
Monday to Friday - 0800hrs to 1600hrs (1/2 hr unpaid lunch)
1 in 3 Saturday morning @ overtime!
Drive Your Career Forward with Volvo Truck and Bus!
Are you passionate about delivering outstanding customer service? Do you thrive in a fast-paced, customer-focused environment? If so, we want to hear from you! Volvo Truck and Bus Norwich is looking for a dedicated
Parts/Service Advisor - Norwich
Salary up to £15.38 per hour (dependent upon experience and skillset)
Monday to Friday - 0800hrs to 1600hrs (1/2 hr unpaid lunch)
1 in 3 Saturday morning @ overtime!
Drive Your Career Forward with Volvo Truck and Bus!
Are you passionate about delivering outstanding customer service? Do you thrive in a fast-paced, customer-focused environment? If so, we want to hear from you! Volvo Truck and Bus Norwich is looking for a dedicated Parts Service Advisor to join our successful and friendly team.
What You Will Do
About the Role:
As a Parts Service Advisor, you will play a key role in providing exceptional support to our customers and workshop team. You will be the first point of contact for parts enquiries, offering expert advice, processing orders efficiently, and ensuring our customers receive the high-quality service they expect from the Volvo brand
What will you be doing?
* Provide excellent customer service to all parts and service customers, both face-to-face and over the phone.
* Identify, source, and supply vehicle parts to retail and workshop customers.
* Process parts orders accurately and efficiently.
* Manage stock levels and ensure parts availability.
* Support the Service department with parts requirements for workshop jobs.
* Maintain strong working relationships with colleagues, customers, and suppliers.
* Ensure all administrative tasks are completed to a high standard.
Who are you?
* Previous experience in a parts or service advisor role, ideally within the automotive, HGV, or commercial vehicle sector.
* Excellent communication and customer service skills.
* Strong attention to detail and organisational skills.
* Ability to work effectively in a fast-paced environment.
* Good IT skills and familiarity with parts catalogues and ordering systems.
* A proactive, positive attitude and a team-player mentality
What’s in it for you?
* Contributory Pension scheme matched up to 5%
* 25 days holiday raising to 30 days with service
* Health cash plan with access to dental insurance
* Extended maternity/paternity & adoption leave
* Employee discounts across shopping and leisure outlets, gym discounts, contributory dental plan plus many more.
* Cycle to work scheme
* Cash plan savings scheme
* Ignition electric car scheme
We value your data privacy and therefore do not accept applications via mail.
Who We Are And What We Believe In
We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.
Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.
At Volvo Trucks you will be part of leading the way towards a sustainable transport industry. For nearly a century we have been innovating for people – to make life easier, better and safer. Driving progress is our promise to customers, to the industry and to society. At Volvo Trucks we share a curiosity to learn, we work with passion and we embrace change to stay ahead. Join us, together we move the world we want to live in.
Seniority level
* Seniority level
Not Applicable
Employment type
* Employment type
Full-time
Job function
* Job function
Sales and Business Development
* Industries
Motor Vehicle Manufacturing
Referrals increase your chances of interviewing at Volvo Trucks by 2x
Sign in to set job alerts for “Service Advisor” roles.
Continue with Google Continue with Google
Continue with Google Continue with Google
Greater Norwich Area, United Kingdom £32,000 - £32,000 3 months ago
Team Manager - Targeted Youth Support Service (8261)
Norfolk, England, United Kingdom 2 weeks ago
Norwich, England, United Kingdom 5 days ago
Customer Care Representative - Part-Time Evening and Weekends
Norwich, England, United Kingdom 4 days ago
NIDAS Triage IDVAabout NIDAS Triage IDVA
Greater Norwich Area, United Kingdom 3 weeks ago
Customer Service Operative (6 month FTC)
Norwich, England, United Kingdom 32 minutes ago
Great Ellingham, England, United Kingdom 2 months ago
Team Manager - Targeted Youth Support Service (8261)
Norfolk, England, United Kingdom 2 weeks ago
Norwich, England, United Kingdom 1 hour ago
Gillingham, England, United Kingdom 2 weeks ago
Norwich, England, United Kingdom 4 days ago
Norwich, England, United Kingdom 6 days ago
Norwich, England, United Kingdom 2 weeks ago
Norwich, England, United Kingdom 5 days ago
Outreach Manager (Compliance & Service Delivery)
Lowestoft, England, United Kingdom 2 weeks ago
Norwich, England, United Kingdom 3 days ago
Greater Norwich Area, United Kingdom £32,000 - £35,000 3 days ago
Greater Norwich Area, United Kingdom 1 month ago
Norwich, England, United Kingdom 3 weeks ago
Norwich, England, United Kingdom 5 days ago
Norwich, England, United Kingdom 3 weeks ago
Norfolk, England, United Kingdom 1 month ago
Dereham, England, United Kingdom 1 day ago
Dereham, England, United Kingdom 3 weeks ago
Wymondham, England, United Kingdom 2 days ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr