Salary: £25,800 - 25,800 per year Requirements: Independent skills Teamwork skills Organisational skills Good written and oral communication skills Self-motivated Responsibilities: Provide first-line IT support to staff and users, under guidance Assist in setting up and maintaining Windows 11 devices Support basic network tasks (e.g., checking connectivity, cabling, IP configuration) Monitor and maintain Wi-Fi connectivity and escalate issues where necessary Help implement and follow basic IT security protocols (passwords, updates, antivirus, etc.) Support software installations, patching, and troubleshooting Assist with setting up user accounts, email, and permissions Document issues and solutions in the IT support system Visit local sites (as required) to support hardware or connectivity needs, you need to be a driver Technologies: Hardware Support Network Security Windows More: We are an IT support and maintenance company seeking a motivated and enthusiastic IT Apprentice to join our team. This is an excellent opportunity for someone at the beginning of their IT career, with a passion for technology and a desire to build real-world experience while working toward a formal qualification. We pride ourselves on creating a supportive environment where you can grow and develop your skills. last updated 18 week of 2026