Dispensing Optician Practice Manager at Thomas Bond - West Bridgeford Thomas Bond Opticians, a leading provider of exceptional eye care services across Nottingham, are seeking a dynamic and experienced Dispensing Optician Practice Manager to join our dedicated team in West Bridgeford. We are looking for someone who genuinely enjoys their job, thrives in a busy environment and enjoys being part of a hardworking and upbeat team. As a Practice Manager, you will play a pivotal role in ensuring the smooth operation and success of our practice, while upholding our commitment to delivering outstanding patient care and service excellence. Dispensing Optician Practice Manager Key Responsibilities: Leadership and Team Management: Lead, motivate, and inspire a team of to achieve operational excellence and deliver exceptional customer service. Optical Dispensing: Utilise your expertise as a Dispensing Optician to provide guidance and support to customers in frame and lens selection, adjustments, fittings, and troubleshooting. Patient Care: Ensure every patient receives personalised care and attention, assisting them in selecting eyewear that meets their visual needs, lifestyle, and preferences. Operational Efficiency: Implement and maintain efficient practice workflows, systems, and processes to maximise productivity, minimise wait times, and enhance the overall patient experience. Customer Relationship Management: Foster long-term relationships with patients, providing ongoing support, advice, and assistance to ensure their eyecare needs are met effectively. Your birthday off work No Sunday or bank holiday working Free & regular CPD courses Access to Simply Health (claim cashback on healthcare purchases) Retail discounts Cycle to work scheme We are looking for a full time Dispensing Optician Practice Manager to join us in delivering outstanding patient care. You will be an integral part of our team here, helping us drive our service offering forward, always looking for opportunities to improve and innovate. We are also looking for someone who shares our dedication to putting patients first, and spending the time needed to get to the bottom of their visual needs. Equally important to us is the way you interact with patients. Providing a friendly, informative, and empathetic service is a must. Ultimately, you must be an ambassador for our brand and profession within the local community. Educating others about the benefits of independent eye care is an ongoing challenge and one that we look forward to meeting head-on with you as a part of our team. Salary depending on experience The role requires you to work half day Saturdays 9-12.30pm Frame selection includes Stepper, Tom Ford, Rayban, Oakley and more Free on site parking About Us We are a committed independent, dedicated to providing our patients with high-quality care and an exceptional experience in practice. Our local community is part of our identity here and we constantly see the benefits our work has when we’re out and about in the area. Click apply below and we will ensure you are contacted as soon as possible by one of our team. GBP £35,000.00 GBP £32,000.00