The Director of Translations Delivery is responsible for leading IQVIA's Translations delivery team. This team manages the production and delivery of premium quality language services, covering every step from the initial request to the delivery of a premium solution in the requested target language. Key Responsibilities: - Develop a global team focused on patient health, employee engagement, and customer success. - Ensure the best contribution and representation at customer RFI and RFP processes. - Foster collaboration and communication with customers. - Promote employee well-being. - Cultivate a culture of continuous improvement, enhancing productivity and quality standards year after year through state-of-the-art technologies and IQVIA Lean Best Practices. - Lead and inspire the implementation of solutions and processes to improve efficiency and ensure high-quality deliverables in collaboration with IQVIA Translations Solutions team. - Promote a constructive working environment driven by emotional intelligence and collaboration standards. - Secure IQVIA Translations Delivery team as the best place to work. - Develop sustainable and constructive collaboration with all teams and departments in IQVIA based on mutual respect and win-win principles. - Collaborate with Vendor Management team to develop a best-in-class network of linguists and subject matter experts. - Work with the Quality and Compliance team to ensure the highest standards of service are reached. - Promote an operational excellence culture where the team continuously meets and exceeds established monthly and yearly goals and performance indicators. - Understand and adhere to the IQVIA Quality Management System. - Comply with relevant and applicable IQVIA procedures and SOPs. - Maintain and update delivery SOPs when applicable. Requirements: - Bachelor's degree is essential; an MBA would be advantageous. - Minimum of 20 years of experience in the life sciences language services industry with at least 10 of them in VP or Senior Director positions. - Experience in leading large multicultural translations teams. - Excellent written and verbal communication skills in English; an additional language would be advantageous. - A "Can Do" and "Make it happen" attitude. - Demonstrable experience in a variety of industry solutions linked to IQVIA's business interests (e.g., clinical translations, interpretation, regulatory submission, market research, etc.). - Demonstrable experience in the usage and deployment of state-of-the-art technologies. - Ability to establish and maintain long-term and effective collaborations with customers, managers, employees and colleagues. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide. To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us. EEO Minorities/Females/Protected Veterans/Disabled