Key Responsibilities
* Process new Education, Health and Care Needs Assessments (EHCNAs) within statutory timescales.
* Support the drafting, issuing, and reviewing of Education, Health and Care Plans (EHCPs).
* Maintain accurate records and data within the council's case management systems.
* Liaise with parents, carers, schools, and other professionals to coordinate information required for assessments.
* Track and monitor the progress of assessments, ensuring all statutory deadlines are met.
* Prepare and issue correspondence, reports, and documentation in line with data protection and council procedures.
* Support the resource allocation and placement process for children with EHCPs.
* Contribute to improving processes to ensure timely service delivery and compliance with legal requirements.
* Provide general administrative and clerical support to the SEND service and senior officers.
Essential Skills & Experience
* Strong administrative background, preferably within local government or education.
* Experience in processing statutory assessments or similar casework.
* Excellent organizational and time-management skills.
* Attention to detail with the ability to handle confidential information sensitively.
* Proficient in MS Office and database systems.
* Strong communication and interpersonal skills when dealing with parents and professionals.
* Knowledge of SEND legislation (Children and Families Act 2014, SEN Code of Practice) is desirable.
Compliance Requirements
Before submission, candidates must provide:
* Proof of right to work in the UK
* Proof of address and National Insurance number
* Two years of written references (with all gaps verified)
* Signed confidentiality agreement and GDPR consent
* Merton Declaration of Interest
* Confirmation of worker terms and pay
Job Type: Full-time
Pay: £19.42 per hour
Expected hours: 37 per week
Work Location: In person